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855-597-5766

Visa card changes

Visa Credit Cards: rewards for all

Saint Agnes Federal Credit Union offers VisaŽ credit cards at low rates with no annual fee. All our credit cards now offer Platinum Rewards with travel, merchandise and cash back options, and have an EMV security chip for greater fraud protection.*

Credit cards are available to members in good standing with the credit union; approval is based on credit history and debt-to-income ratio. Submit an application with your two most recent paystubs at either branch, call our Loan Officer at 443-844-3616 or apply online.

To view your current account activity and earned points in our new CU Rewards program, visit our home page or click here to set up your username and password. (If you don't have Internet or computer access, please visit a branch.) If you had unredeemed points in our Platinum ScoreCard program, those points were transferred to your new Platinum Rewards chip card.

If you had previously set up automatic debits or ACH transfers (like subscriptions, utilities, memberships, etc.) for your old credit card, please update those arrangements with your NEW card number, expiration date and payment address, if needed. Mailed or bill pay credit card payments should now be sent to: St. Agnes FCU, P.O. Box 37603, Philadelphia, PA 10101-0603.

However, if you had arranged before for automatic payments from a savings or checking account to pay your SAFCU credit card, these arrangements continued. For more information, please call or visit a branch.

Important phone numbers

To activate your new credit card, call 800-631-3197 from your home phone. Outside the U.S., call 727-540-9434 collect. To get cash advances at an ATM, you'll need to set up a Personal Identification Number (PIN). Call 888-886-0083 from your home phone (or primary phone number we have on file) to select your PIN; you'll need to input your credit card number.

To use our credit card while traveling, please call the credit union at 855-597-5766 before your trip to make sure your transactions will go through. Or, for 24-hour cardholder service and other inquiries, call 855-695-1666.

If your card is lost or stolen, call 1-800-449-7728 in the United States (or call 727-299-2449 collect outside the U.S.) as soon as possible.

* If you haven't used an EMV chip card before, insert your card in the front of the merchant's card reader when making a purchase, instead of swiping the card along the side. This provides greater protection for your card information.